Content Creation

With the increasing complexity of the products and the increasing demands on multilingual content creation, the complexity of information products is also increasing. At the same time, information life cycles are becoming shorter and developments such as Digital Transformation, Internet of Things (IoT) and Industry 4.0 are bringing about further changes.

This requires effective, efficient and reliable processes for information development from analysis, planning, conception, extraction, creation, processing, production and provision to the evaluation of information in various media. The situation is similar with internal information and knowledge management.

We help you to determine which specific requirements for information and the management of information and knowledge are placed on you in your context. In addition, we support you in the development and optimization of processes, structures and the use of tools in order to systematically and safely achieve your qualitative, financial and time objectives and secure your competitiveness.

Are you looking for advice on a topic you can't find here? Perhaps we use different terminology.

Simply give us a call or email us and let us discuss what we can do specifically for you and your situation.

We advise and support you, for example, in the following areas:

Editing - Documentation

  • when it comes to your media concept

  • in process analysis and optimization, e.g. project management process, data process, authoring process, translation and localization process, change process, coordination and approval processes

  • in process development, process modeling (BPMN 2.0) and process standardization

  • in the analysis and determination of contents

  • in questions of content standardization: Information products, modularization, structuring, reuse

  • when it comes to comprehensibility, clarity, consistency, correctness, reliability as well as rule-based or translation-oriented writing

  • through computer-aided linguistic analysis with controlled language tools

  • in target group optimization: content reduction and optimization

  • in the examination and preparation of editorial guidelines

  • when it comes to editorial systems and controlled language tools: requirements specification, tool selection, tool introduction

  • in the coordination with sales and development departments

  • in questions of customer management as an internal and external service provider

  • on the in-/outsourcing strategy and selection of service providers

  • in supplier management

  • for the moderation of quality circles

  • in quality management: planning, assurance, control and improvement

Terminology Management

  • in questions of branding and your corporate language concept for monolingual or multilingual terminology

  • in process analysis and process optimization: project management process, data process, terminology processes for the creation, maintenance and use of source and target language resources

  • in process development, process modeling (BPMN 2.0) and process standardization

  • in the review and development of terminology guidelines

  • when it comes to the introduction, monitoring or moderation of terminology groups and terminology work

  • when it comes to introducing terminology tools: requirements specification, tool selection, tool implementation

  • analysis of data sets and database structures

  • in questions of merging terminology resources after a change in corporate structure

  • project marketing

  • in quality management: planning, assurance, control and improvement

Translation Management

  • when it comes to your language strategy

  • in the development of your concept for company-wide translation management

  • in process analysis and optimization: project management process, data process, translation and localization process, change process, coordination and approval processes

  • in process development, process modeling (BPMN 2.0) and process standardization

  • in checking and creating style guides and translation guides

  • when it comes to translation memory systems: requirements specification, tool selection, tool introduction

  • in questions of reusability

  • to machine translation

  • in the coordination with foreign branches and sales partners

  • in customer management as an internal and external service provider

  • In-/outsourcing strategy, selection of service providers

  • in supplier management

  • in quality management: planning, assurance, control, evaluation and improvement

Internal Documentation - Knowledge Management

  • when it comes to your concept for documenting internal information

  • in process analysis and optimization: project management process, data process, authoring process, translation and localization process, change process, coordination and approval processes

  • in process development, process modeling (BPMN 2.0) and process standardization

  • for the analysis and determination of contents

  • in the examination and development of guidelines for internal documentation

  • to standardize content: Information products, modularization, structuring

  • in questions of intelligible writing and writing conventions

  • to assess and secure knowledge in your organization

  • when it comes to information management systems (wiki, intranet, document management system): requirements specification, tool selection, tool introduction

Goals and approach

We help you to orientate yourself, to make sustainable decisions, to develop tailor-made, practicable solutions and to establish consistent implementation. For this purpose, we use instruments, techniques and methods of various forms of professional consulting, organizational consulting and systemic consulting.

Depending on your requirements, we can take on different roles and functions, including changing ones: Experts in technical and methodical questions, sparring partners, observers and feedback providers, workshop leaders, moderators, mediators, project managers, “the devil's advocates” or change managers.

In supplement to this, we are also happy to assist you with the implementation of solutions.